About Our Body Shop

At Twin City Collision, we pride ourselves on employing only certified technicians and painters who are specially trained to repair your vehicle. Our body technicians and painters have a combined 140 years experience in the trade. Our Collision Center is equipped with the most advanced paint and frame technology, ensuring your vehicle is restored to factory-new condition.

We guarantee your complete satisfaction with the quality of our work. Our Collision Center uses genuine replacement parts that are perfectly matched to your vehicle and manufactured to the highest standards, offering a lifetime guarantee on sheet metal.

For your peace of mind, Twin City is fully bonded and insured, providing protection for both you and your vehicle. We also offer a lifetime warranty on the repair and refinish done at Twin City Collision.

The collision repair center is equipped to repair any make or model of vehicle. We work with all insurance companies. Our technicians are ASE and I-Car certified in all phases of vehicle accident repair. Please call if we can be of any service to you.

Hours of Operation:
Monday through Friday
8:00 am - 5:00 pm

FREE Estimates:
Monday through Friday
8:00 am - 4:00 pm

Location: Buick Drive - Behind Twin City Buick
(On the left before the culdasac)
Direct Telephone: (865) 970-7920

Let Us Help You

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Self Pay or Insurance
*Please note estimates are done in person only and cannot be done via an online inquiry.

Your Rights if You are in an Accident:
1.  YOU ARE NOT REQUIRED to get more than one estimate.
2.  YOU MAY HAVE THE SHOP OF YOUR CHOICE make the repairs.  You are not required to use a shop selected by your insurance company or claims adjuster.  However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damage prior to repairing them.
3.  ONLY YOU, THE VEHICLE OWNER, can authorize repairs on your vehicle.
4.  REPAIR ESTIMATES WILL VARY.  A lower estimate may not include necessary things.  It's your vehicle; make sure it's repaired to your satisfaction.
5.  YOUR INSURANCE COMPANY WANTS your vehicle properly repaired and you to be completely satisfied with their claims service.  You have specific rights and obligations.  Review your policy.  Understand your rights.
6.  THE VEHICLE IS BEING REPAIRED FOR YOU, the owner.  You will be required to pay for the repairs upon completion.  To avoid delays, it will be up to you to secure payment from your insurance company, along with any necessary endorsements from lien holders.
7.  TWIN CITY STANDS READY TO ASSIST YOU in any of these matters.  We will work closely with you to minimize your inconvenience and maximize your satisfaction.  This is our pledge to you.


In Case of an Accident:
1.  Stop. Stay Calm. Do not leave the scene.
2.  Call law enforcement authorities immediately.
3.  Do not discuss the accident with anyone except police or your insurance company.  Do not pay the other party.
4.  Secure the names and addresses of involved parties and witnesses.
5.  If your vehicle is not driveable, have it taken to Twin City Collision Repair Center as soon as possible.
6.  Notify your insurance company of the accident and that we are doing your repairs.